Blog
Build Habits
Before You Greet the Customer, Do This First
Recently, we discussed being UP when you are next up in rotation. UP. Interested. Excited. Enthusiastic. Ready to give the next customer the BEST experience.
Now that the door has opened and the customer is here, take a breath. Take a look. Get a sense of them before you greet them.
Do they appear happy to be here? Do they appear apprehensive or unsure? Are they looking around, or are they focused on something in particular? Are they alone, or with someone? Are they walking quickly, slowly, co…
Your Growth Plan Needs This One Thing
This month, we’ve explored what it means to BE a Student—embracing curiosity, elevating awareness, and considering simple solutions. Now we cap the series with the most important step: making continuous learning permanent.
As James Clear said, “You don’t rise to the level of your goals. You fall to the level of your systems.”
Why Continuous Learning Matters
Setting the intention to learn is one thing. But without structure, even the best intentions fade.
When you identified what you wanted t…
Simple Steps to Sharper Sales Performance
This month, we’re exploring what it means to BE a Student—committing to continuous learning to stay ahead.
This week: Consider simple solutions.
In this series, we explore elements of learning and being a student.
As an adult student, we may forego the simple lesson or solution because—well—because it seems too simple.
But here’s the truth: simple doesn’t mean easy.
While a concept or solution might appear simple, the application or action might be difficult. You can “get it” and still not be…
The Sales Skill You’re Probably Overlooking
This month, we’re exploring what it means to BE a Student—committing to continuous learning to stay ahead.
This week: Practice elevating your awareness.
This series continues with the spirit of curiosity and dancing in the unknown.
It’s understandable that our brains want to compartmentalize information in order to process it. When faced with something new, we instinctively move toward it or away from it.
Why Elevating Awareness Matters
Staying with elements of the Buddhist tradition, be th…
The One Practice That Keeps You Growing
his month’s theme is Being a Student: Commit to Continuous Learning to Stay Ahead.
Embrace a growth mindset to keep your skills sharp and your sales performance strong.
This week: BEing a Student… Cultivate a ‘beginner’s mind.’
This series is about keeping a keenly curious nature about the world and what’s in it.
The Buddhists call it a beginner’s mind—when you bring nothing to everything and see what unfolds.
As adults, we tend to bring what we know to new conversations and circumstances. We…
Unlock Your Team’s Potential: Tailor Training with DISC Insights
Have you noticed how differently people learn? Some thrive on activity and engagement, others prefer to observe, and some need hands-on experience. Learning styles vary, and when it comes to training adults—especially in sales—it can be a challenge to keep them motivated and focused.
So how do you ensure your training resonates with everyone on your team?
That’s where DISC comes in. As a certified DISC Practitioner, I use DISC to help you understand how each personality type learns and what mo…
Handling Challenging Customers? DISC Insights Can Help You Connect Better!
Does everyone in your organization communicate with customers? Do you have customers that some team members consider ‘difficult’? It’s not uncommon for customers to seem challenging, but understanding how different DISC styles react under pressure can make all the difference.
As a certified DISC Practitioner, I can help you unlock insights into how each personality type behaves under stress. Knowing this can help prevent judgment, reduce resistance, and diffuse tension in a way that truly reson…
Transform your sales pitch less: stop talking when you present a solution
As a sales leader, your primary goal is to help customers find solutions that meet their needs. However, one common mistake is providing too much information when presenting a solution. This can overwhelm the customer and hinder their decision-making process.
When a customer comes to you, they are looking to solve a specific problem or achieve certain priorities. It's crucial to focus on these aspects and align your solution accordingly. Here’s how to effectively present a solution without over…
Goals Again
More of...
Categories
- #FillTheWell (11)
- #JodySays (63)
- #SellItOrScheduleIt (80)
- Action plan (113)
- Build Habits (91)
- Coaching (108)
- Qualifying Questions (45)
- Sales Coaches (115)
- Sales Managers (148)
- selling (84)
- Uncategorized (39)
- Achieve (78)
- Interactions (55)
- Opportunities (102)
- Commitment (46)
- Excellence (23)
- Results (85)
- Retail (62)
- sales (102)
- showroom (36)
- #closeratio (26)
- Closing (52)
- managers (10)
- Sketch (7)
- Sketch the space (7)
- sketching (8)
- Small businesses (4)
- communication (35)
- solutions (57)
- Systems (28)
- challenges (31)
- Compromise (4)
- relationships (30)
- Goals (68)
- strategy (41)
- success (15)
- BADAS (9)
- acceptance (4)
- leaders (11)
- team (12)
- Discovery Questions (25)
- Prospects (7)
- Decision Maker (6)
- Organization (12)
- planning (18)
- profitability (2)
- Quality (2)
- Standards (3)
- connecting (18)
- practice (13)
- Objections (14)
- Clarity (8)
- Creating Urgency (7)
- email (3)
- E-Commerce (1)
- #babyboomers (1)
- #millennials (1)
- social media (1)
- marketing (27)
- Consistancy (8)
- consistency (11)
- Designers (3)
- gratitude (12)
- Holidays (7)
- Reflection (35)
- Pandemic (1)
- Change (7)
- Travel (1)
- Family (2)
- distraction (3)
- onething (2)
- Actions (22)
- Structure (4)
- Inspiration (3)
- Setbacks (1)
- Celebrate (3)
- Process (16)
- Resistance (8)
- Mindset (14)
- Furnishings (4)
- Problems (6)
- priorities (5)
- Customer Satisfaction (2)
- Consultative Selling (12)
- Appointments (15)
- leads (1)
- sales professionals (41)
- Conversation (12)
- Summarize (2)
- Connection (4)
- Buyer (2)
- Follow-up (3)
- development (2)
- Imposter Syndrome (1)
- imperfections (4)
- Procrastination (1)
- Intention (5)
- traffic (1)
- sales strategy (7)
- traffic (1)
- #Goals (2)
- Sales (13)
- beseries (7)
- sales team (5)
- closing (2)
- closing (1)
- gratitude (4)
- proactive (5)
- Sales Manager Series (2)
- protection (1)
- numbers (1)
- intangibles (5)
- Appointments (5)
- sales skills series (2)
- bridge questions (1)
- metrics (1)